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Pharmacists need to interact with a variety of people, ranging from health professionals, who have specialized knowledge and training, to the lay people who may be customers or patients. As such, pharmacists need to be able to read and write effectively and critically in order to deal with the varied and complex problems or situations which they may encounter in their professional practice. In fact, the World Health Organization has recognized that one of the eight qualities of a pharmacist should be an effective communicator.
                            
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